Shipping policy

Shipping & Delivery Policy

Last Updated: 3 October 2026

At Swift Style, we aim to make ordering your home decor lighting products simple and reliable. This Shipping & Delivery Policy explains where we deliver, our delivery costs, order processing times, transit times and estimated delivery times.

1. About Swift Style

Swift Style
77 Cranes Park Road
Birmingham
B26 3SN
United Kingdom

Email: swiftstyle010@gmail.com
Phone: +44 121 743 2112

Swift Style offers home decor lighting products, including table lamps, floor lamps, pendant lights and other decorative lighting products.

2. Delivery Area

We currently provide delivery within the United Kingdom only.

Orders can be delivered to eligible residential and business addresses within the United Kingdom.

We do not currently offer standard delivery outside the United Kingdom.

3. Free Delivery

Free standard delivery is available on all eligible Swift Style orders within the United Kingdom.

There is no standard delivery charge added to eligible UK orders.

Our delivery information and charges shown on our website are intended to remain consistent with the delivery information submitted to Google Merchant Center.

4. Order Processing Time

After you place an order, we normally require:

1–2 business days for order processing.

Order processing includes receiving and confirming your order, preparing the product and handing the parcel to the delivery carrier.

Processing time is separate from transit time.

Business days generally exclude weekends and applicable public holidays.

5. Transit Time

After your order has been processed and handed to the delivery carrier, the expected transit time is:

3–5 business days.

Transit time begins once the parcel has been handed to the carrier.

Actual transit time may vary depending on the delivery location, carrier operations and circumstances outside our reasonable control.

6. Estimated Delivery Time

Our estimated total delivery time is:

4–7 business days

This is calculated as:

Order processing: 1–2 business days
Transit: 3–5 business days
Estimated total: 4–7 business days

The estimated delivery period begins after the order is placed and includes the applicable processing and transit periods.

Google defines handling time as the working days required to process an order before it is dispatched and transit time as the working days required for delivery after the carrier receives the parcel.

7. Delivery Estimates

Delivery estimates are provided in good faith based on our normal processing and carrier transit times.

Occasionally, delivery may take longer because of circumstances outside our reasonable control, including:

Severe weather
Public holidays
Carrier delays
Transport disruptions
Incorrect or incomplete delivery information
Unforeseen operational issues
Other circumstances outside our reasonable control

If we become aware of a significant delay affecting your order, we will make reasonable efforts to keep you informed.

8. Order Confirmation

After successfully placing an order, you may receive an order confirmation containing relevant order details.

Please check your delivery address carefully and contact us as soon as possible if you notice an error.

Once an order has been dispatched, changing the delivery address may not be possible.

9. Dispatch and Tracking

Once your order has been processed and dispatched, tracking information may be provided where tracking is available through the delivery service.

Tracking information may take some time to become active after the parcel has been collected by the carrier.

Customers should use the tracking information provided to monitor the progress of their shipment where available.

10. Delivery Address

Customers are responsible for providing a complete and accurate delivery address during checkout.

This should include all relevant information needed for successful delivery, such as:

Full name
House or building number
Street name
Town or city
Postcode
Any relevant delivery instructions

Swift Style is not responsible for delays caused by an incorrect or incomplete address supplied by the customer, subject to applicable consumer rights.

11. Missed Deliveries

If a delivery attempt is unsuccessful, the carrier may provide instructions for arranging another delivery or collecting the parcel, depending on the carrier's procedures.

Please follow the instructions provided by the delivery carrier.

12. Damaged Packages

If your package appears visibly damaged when delivered, please inspect the product as soon as reasonably possible.

If the product itself is damaged, faulty or otherwise not as expected, please contact us at:

Email: swiftstyle010@gmail.com
Phone: +44 121 743 2112

We may request photographs or other information to help us investigate the issue.

Your statutory consumer rights remain unaffected.

13. Incorrect or Missing Items

If you receive an incorrect product, missing item or incomplete order, please contact us promptly.

Please provide your order number and relevant details so that we can investigate and arrange an appropriate solution.

14. Delivery Restrictions

Swift Style currently delivers within the United Kingdom only.

If a particular product has any additional delivery restriction, this information will be stated on the relevant product page or communicated before purchase where appropriate.

15. Delivery and Returns

If you need to return an eligible product, Swift Style offers free return shipping in accordance with our Return & Refund Policy.

For complete information about returns, cancellations and refunds, please see our Return & Refund Policy.

16. Contact Us

If you have questions about your delivery or order, please contact us:

Swift Style
77 Cranes Park Road
Birmingham
B26 3SN
United Kingdom

Email: swiftstyle010@gmail.com
Phone: +44 121 743 2112

We will make reasonable efforts to assist with delivery-related enquiries.

17. Summary of Delivery Information

Delivery Information	Swift Style
Delivery Area	United Kingdom only
Standard Delivery Cost	Free
Order Processing	1–2 business days
Transit Time	3–5 business days
Estimated Total Delivery	4–7 business days
Return Shipping	Free for eligible returns
Return Period	14 days